Blue Moon Marketing Inc. Service Fulfillment Agreement
At Blue Moon Marketing Inc., we prioritize delivering exceptional service and ensuring the highest level of satisfaction with every project. This agreement details our process for fulfilling your orders and maintaining transparency throughout our work together.
Order Processing
- Order Acknowledgment: After placing your order, you will receive a confirmation email that includes the services requested and an estimated timeline for delivery.
- Review Process: Our team will review the information provided to ensure we have everything needed. If additional details are required, we will reach out to you directly.
- Timeline for Completion: Orders are typically processed within 1-3 business days. For larger or more intricate projects, we will communicate if extra time is required.
Service Delivery
- Focus on Quality: We’re committed to delivering work that meets your needs and exceeds expectations. Our experts ensure that the final results are in line with your specifications and our quality standards.
- Regular Communication: We will keep you updated throughout the process, notifying you of any delays or unexpected issues as soon as they arise.
- Revisions Process: You are entitled to two rounds of revisions to ensure the work aligns with your vision. Any further revisions will be subject to an additional charge, and we will confirm the details before proceeding.
Guarantee of Fulfillment
- On-Time Delivery: We guarantee that services will be completed within the agreed timeframe. If any delays occur, we will inform you immediately and work with you to resolve the situation.
- Satisfaction Commitment: If you are not completely satisfied with the final product, please contact us within seven days of receipt. We will collaborate with you to make adjustments as needed to ensure your complete satisfaction.
Cancellations and Refunds
- Cancellations: Orders may be canceled within 24 hours of submission without any fees. After 24 hours, a cancellation fee may apply, depending on the progress of the work.
- Refunds: Refunds are assessed individually. If we fail to deliver the agreed-upon services or the final deliverables do not meet your expectations or specifications, you may be eligible for a full or partial refund.
Contact Information
If you have any questions or concerns regarding your order, feel free to contact us. Our team is always here to assist you and ensure that your experience with Blue Moon Marketing Inc. is positive and seamless.
By placing an order with Blue Moon Marketing Inc., you agree to the terms outlined in this Service Fulfillment Agreement. We appreciate you choosing us to support your marketing needs.
This document was last updated on May 21st, 2025
